Shipping policy
Shipping Policy
At Monotique, we aim to deliver your orders safely and efficiently.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Delivery Time
Estimated delivery times:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
Delivery times may vary during holidays, promotional campaigns, or due to courier delays.
Shipping Charges
Shipping charges are displayed during checkout before payment is completed.
Order Tracking
Once your order has been dispatched, you may receive tracking information, where available, to monitor your shipment.
Delivery Address
Please ensure your shipping information is accurate. Monotique is not responsible for delays resulting from incorrect or incomplete addresses provided by customers.
Delays
Unexpected circumstances such as weather conditions, public holidays, or courier issues may occasionally affect delivery schedules.